"Tomomi Nishimoto Supplement Concert (Osaka)" Ticket Refund Notice

2021.05.09 (sun.)

In light of factors including the declared state of emergency and the issued priority preventative measures, this performance will be postponed out of consideration for the safety and security of performers, staff, and audience members. Information regarding ticket refunds can be found below. We apologize for the inconvenience and ask for your understanding. Additionally, details regarding the postponed performance in Osaka (The Symphony Hall) on July 10 (Sat) will be posted on this website on May 19 (Wed).

Refund Period: May 20 (Thu), 2021 to June 10 (Thu), 2021

As methods will differ according to the play guide used to purchase tickets, please confirm your refund method below. We will be unable to refund tickets beyond the refund period for any reason. Thank you for your understanding.

■Ticket PIA:
Information regarding refund methods for canceled performances, postponements, and changes in release method:
TEL: 0570-02-9111(10:00 AM to 6:00 PM)
Refund period: May 20 (Thu) to June 10 (Thu)

Refunds will be given directly at Lawson and Ministop stores.
Please bring your unused tickets to a Lawson if your tickets were issued by Lawson, and to a Ministop if your tickets were issued by Ministop. (
Refund period: May 20 (Thu) to June 10 (Thu)

Refund methods will differ based on the payment method used when purchasing tickets. Please see the following for details:
Refund period: May 20 (Thu) to June 10 (Thu)

■Osaka Artists Agency
Please send your performance tickets and a note containing your funds transfer information (name of financial institution, name of branch, account number, name) by mail to Osaka Artists Agency. Your ticket fee will be transferred to the account provided after confirmation. Please be forewarned that due to the process involved, it will take about three to four weeks to complete the refund process after your tickets are received.
Refund period: May 20 (Thu) to June 10 (Thu)

■The Symphony Hall
As the hall is closed for the time being due to the extension of the declared state of emergency, information regarding refunds will be posted on its website once details are finalized. We ask that you watch carefully for future updates.
Refund period: Not yet finalized